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I did not act against the rules and conditions of GoldenBet casino and I gambled normally. They sent me an email saying that I had to do the video verification, which I did on the same day, October 26, they told me that it would take between hours to do the verification. I am only asking for a fair review of my withdrawal request and access to my money.Thank you in advance. I am still unable to access my funds — and no one is telling me why.Please help resolve this situation.
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If this does not happen, the casino reserves the right to limit the player’s ability to conduct transactions and engage in games.
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